With a ‘client focussed’ approach to commercial fitout, laboratory engineering, education, industrial provision and the planning and design thereof both in the UK and EMEA wide, our client are one of the leaders in their field with an enviable and extensive list of satisfied clients ranging from Instant Offices to O2 historically.

At over £100 million the engagement and sales evolution and retention processes seeks to evolve to enable the weaving of existing long term relationships and people ‘care’ with new data-driven processes and information.

ThThey Seek
A seminal hire who will Enable the business to build a structured, targeted, data-driven pipeline engine — shifting from broad marketing to focused, account-led growth.
A hybrid commercial and technical role responsible for designing, building and optimising the Group’s go-to-market engine.
This individual will combine Revenue Operations, Growth, GTM Engineering and Account-Based Marketing (ABM) to improve how we generate, manage and convert pipeline — bringing structure, automation, targeting and insight across marketing, business development and sales.

Key Responsibilities
1. Revenue Operations & Pipeline Performance

• Own and optimise the end-to-end revenue funnel (lead ? opportunity ? conversion)

• Establish clear pipeline metrics, reporting frameworks and dashboards

• Identify gaps and inefficiencies across the funnel

• Drive consistency in lead generation, qualification and nurture processes

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2. Account-Based Marketing (ABM) & Targeted Growth

• Design and implement ABM strategies focused on priority sectors, clients and accounts

• Define target account lists in collaboration with leadership and BD teams

• Align marketing, telesales and consultants around high-value opportunities

• Develop personalised engagement approaches (content, campaigns, outreach) for key accounts

• Track and optimise account engagement, pipeline progression and conversion rates

3. GTM Systems & Engineering

• Own the design, configuration and optimisation of CRM and GTM tech stack

• Build automation across marketing, BD and sales workflows

• Implement structured processes for lead capture, routing, enrichment and tracking

• Ensure data integrity and usability across all platforms.

4. Growth Strategy & Execution

• Support development of data-led growth strategies across the Group

• Identify opportunities to strengthen top-of-funnel activity and campaign performance

• Ensure integration between ABM programmes, broader marketing activity and BD efforts

• Test and iterate new approaches to pipeline generation

5. Data, Insight & Performance Management

• Embed a data-driven approach to decision-making across growth teams

• Provide clear insights on pipeline health, ABM performance and campaign ROI

• Support forecasting and performance tracking

• Translate data into practical recommendations for leadership

6. Enablement & Adoption

• Support BD, marketing and consultancy teams in adopting systems and processes

• Enable teams to execute ABM effectively (tooling, targeting, messaging)

• Act as the bridge between commercial strategy and technical execution

• Create scalable, simple ways of working across the business

Profile
Core capabilities

• Strong understanding of Revenue Operations and pipeline management

• Experience with CRM and GTM systems (e.g. HubSpot, Salesforce)

• Proven ability to implement ABM strategies in B2B or services environments

• Experience designing automation and scalable growth processes

Mindset

• “T-shaped” operator — broad across growth, deep in systems and Commercially driven with a focus on measurable outcomes

• Analytical but pragmatic — able to move from insight to execution

• Collaborative — able to align multiple teams around a shared GTM approach

They Offer

• A genuine C Suite Authority level working alongside the CSO in overhauling the companies Engagement strategy, your input will be the key driver for change.

• A super bunch of people with an average length of service of 12 years.

• A benefits package that includes the potential to earn over £150,000 with flexible working practices to help bring out the best..